EUNORAU Flash 2.0 52V/1000W Fat Tire Electric Bike β 20β Wheels-Compact Off-Road eBike
$2,499.00
EUNORAU E-BIKE US
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FLSHMM2019GB2US
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No sales tax outside Pennsylvania (See Sales Tax Policy)
Authorized retail partner - authentic EUNORAU eBikes, offered by our approved retail store. All products are genuine and include the manufacturerβs full warranty.
Inventory is updated regularly. In rare cases of a stock change, weβll notify you immediately before finalizing your order.
Fast, free shipping on orders to the 48 contiguous U.S. states
Shopping with us stays easy, fun & stress-free
24/7 Live chat or text
Description
Specs
Ship/Delivr'y
Returns & Warranties
Reviews
Description
πΎ Dropsyβs TakeΒ
Okay, Iβm a trike guyβbut if I ever trusted myself on two wheels, the EUNORAU 52V 1000W Fat Tire Electric Bike would tempt me. With three battery options and up to 220 miles of range, thatβs basically endless riding. The center-mounted motor keeps things balanced and smooth, and the 80mm suspension fork handles bumps and rough paths like a pro. Even I almost feel like a pro just watching it go.
The Flash 2.0 electric bike is built for long-distance rides and off-road adventures. The torque- and speed-sensing pedal assist system delivers precise, natural power, making every pedal stroke effortless. The adjustable suspension fork smooths cracked pavement, trails, and uneven paths, while the quiet, waterproof design ensures reliable performance in all conditions. Stable, efficient, and adventure-ready, this fat tire e-bike is perfect for riders who want high-performance electric bikes with extended range and comfort.
πΎ Dropsyβs Verdict
Fast, balanced, and built for long-haul e-bike adventures. Not trike-approved for meβbut for confident riders, the Flash 2.0 is a powerhouse. Two paws up! πΎπΎ
This eBike comes 85% assembled. For the final steps, youβll find easy, step-by-step guidance in the eBike Owner's Manual & the video below.Β Β
This video shows general assembly steps for a Eunorau FLASH model. Your FLASH 2.0 may have minor differences β please refer to the included manual for exact instructions.
Specs
Battery: 52V16Ah Standard (Optional Top Tube 52V21Ah and Down Tube 52V17Ah Battery) Range: 220 Miles (With 52V16Ah + 52V21Ah + 52V17Ah) Motor: Mid Drive: 52V1000W Truckrun Mid Drive Motor with 220N.m Torque Total Payload Capacity: 440 lbs Recommended Rider Heights: 5'2" ~ 6'4" Maximum Speed: 20 MPH Charger: US standard 4.0 A smart charger Controller: 52V Display: BC281 LCD Display Weight: 82-92 lbs Pedal Assist Intelligent: 0~5 level pedal assist
Components Tires: CST 20" x 4.0" Brakes: Hydraulic Disc Brakes Brake Lever: Eunorau Brake Lever with Motor Cutoff Switch Brake Rotor: Eunorau 180mm Front and Rear Rear Light: Yes Shifter: Mid Drive: SHIMANO 8-Speed Thumb Shifter Throttle: Thumb throttle Spokes: Stainless Steel Crank: 170mm forged alloy Cassette: 44T / 36T Front Fork: EXSHO STRONG-DH 80mm Travel Fork Rear Shock: Mid Drive: Eunorau 290MM Double Rear Spring Suspension Pedal: High Quality Aluminum Pedals Frame: Aluminum Alloy 6061 Front Light: Yes Saddle: JUSTGK Saddle Tool: Included Rims: 20 inch Black Alloy wheels
UL2271/UL2849 Certified & Passed
MOTOR:
52V1000W Truckrun Mid Drive Motor with 220N.m Torque
FRAME:
Aluminum alloy 6061 20inch
SUSPENSION:
Full-Suspension
SHOCK:
KZ-209, 290mm, 1000 lbs
MAXIMUM SPEED:
20 MPH
BATTERY RANGE:
220 Miles οΌWith three batteries)
BATTERY CAPACITY:
52V/16Ah LG+ Top Tube Second Battery 21Ah + Down Tube Third battery 17Ah
THROTTLE:
TK.TR03 Thumb Throttle
DISPLAY:
BC281Β LCD Dislpay
HEADLIGHT:
Yes
TAILLIGHT:
Yes
FENDER:
Optional
RIMS:
20 inch Black Alloy
SPOKES:
Stainless Steel
TIRES:
CST 20 x 4.0
SHIFTER:
SHIMANO 8-Speed
SPROCKET:
44T chain-wheel crank
BRAKES:
Hydraulic disc Brakes
BRAKE ROTOR:
Front and Rear 180mm
PEDALS:
High Quality Aluminum Pedals
MANUAL:
INCLUDED
TOOL:
INCLUDED
Β
Ship/Delivr'y
Last updated February 25, 2026
Shipping & Delivery Summary
Processing time:
Most supplier - E-bikes, tents, and gear: 1β3 business days
E-bike accessories & components: 7β10 business days
Estimated delivery after shipment:
Most brands of E-bikes, tents, and gear: 3β6 business days (total 4β9 business days)
Eunorau: 5-7 days business days (total 6-10 business days)
E-bike accessories & components: 3β5 business days (total 10β15 business days)
Carriers: UPS, FedEx, USPS
Tracking: Sent by email once shipped
Signature required: Yes, for all e-bike deliveries
We currently ship to the contiguous 48 U.S. states only. We do not ship to P.O. boxes, Alaska, Hawaii, U.S. territories, or internationally.
Most e-bikes, tents, and gear brands arrive within 4β9 business days. Eunorau ebikes arrive within 6-10 business days. Please note: e-bike accessories and components typically take 10β15 business days, depending on your location. (We always try to get it out the door faster if we can.)
All customer orders ship from U.S.-based warehouses. In rare cases of unexpected inventory shortages, order processing may be delayed while inventory is replenished. If this occurs, we will notify you before shipment and provide options to wait, switch products, or cancel for a full refund.
After You Place Your Order
Order Processing
After we verify your item is in stock and the payment clears our security check, your order moves to our shipping team. Β (A simple step that protects you & us β nothing scary, just a safety measure.)
If an item is backordered, we will notify you before capturing payment and give you the option to:
wait,
switch to a different model, or
cancel.
Once confirmed, youβll receive an order confirmation email including:
Order summary
Total cost
Payment details
Shipping info (please double-check that your address is correct)
(If itβs not in your inbox, check your spam folder!)
Shipping Prep Time
E-bike, tents and gear orders typically ship in 1β3 business days.
Accessories & components will ship in 7β10 business days.
After approval, your order is added to our fulfillment queue.
Our warehouse team packs and prepares your e-bike, tent or gear.
We ship from multiple U.S. warehouses for faster delivery.
High demand or holidays may cause a brief delay (usually just a day or two). If anything unexpected happens (backorder, weather, warehouse delay), weβll contact you by email or phone.
Delivery Timeframes
Most U.S. orders usually arrive 3β6 business days after shipment, depending on brand and location. Eunorau ebikes arrive 5-7 business days after shipment.
Delays may occur due to:
Weather disruptions
Holiday volume
Carrier issues
Supply-chain delays
Weβll keep you updated if something changes.
Tracking Your Order
When your order ships, youβll receive a tracking number by email.
You can also track your order anytime using the Order Tracking tab at ShopsyDropsy.com.
If you havenβt received tracking within 3 days of placing your order, contact us at support@ShopsyDropsy.com
Important Notes
Order Changes & Cancellation
Weβll do our best to cancel your order if requested early, but once processing begins, cancellation is not guaranteed.
To ensure safe delivery, all e-bike orders require a signature upon delivery. Please ensure someone is available to sign for the package.Β If no one is available when the carrier attempts delivery, the package may return the shipment to us.
Failed DeliveryΒ / Returned Shipment
If your bike is returned to us due to failed delivery or refusal, you may choose one of the following options:
Re-shipment: Additional delivery fees will apply.
Refund: Original outbound shipping fees, return shipping charges, and a 20% restocking fee will be deducted from your refund.
(Return shipping charges reflect the actual carrier return-to-sender cost.)
Delivery Confirmation & Lost Packages
Once an order has been successfully delivered and signed for, responsibility for the package transfers to the customer.
If you believe your package was lost or stolen after delivery, please check tracking and contact us immediately.Β All shipments are insured, and we will assist you in filing a claim with the carrier and work toward a resolution.
Address Correction Fees
If an incorrect or incomplete shipping address is provided and results in additional shipping costs, the customer will be responsible for those charges.Β We do not apply manual or handling fees - only the carrier's quoted rate will be charged. (If the carrier returns it to us, then Failed Delivery/Returned Shipment fees apply.)
Friendly Reminder: Please be available for the signature - we don't want you to miss your new ride!
Shipping Cutoff Times
Orders placed MondayβThursday after 4:00 PM ET, Friday after 2:00 PM ET, or on weekends and holidays will be processed the next business day.
Shopsy Dropsy also features select products through affiliate* partnerships.
For these items:
Shopsy Dropsy does not handle the sale, shipping, fulfillment, or returns.
All shipping, delivery timelines, and customer service are handled directly by the partner retailer.
Please refer to the partner site for the most accurate shipping, delivery, and return information.
Returns & Warranties
All brands sold on our site are 100% authentic and are offered through approved retail partnerships. Some products are supplied directly through manufacturer-approved ecommerce programs, while others are sold through traditional authorized dealer relationships. Which means your purchases are covered by the official brand-backed return and warranty policies. No knockoffs, no loopholes β just the real deal.
Each brand has its own return and warranty rules. Below are the key details for each brand sold through Shopsy Dropsy.Β
Shopsy Dropsy will help facilitate warranty service with the brand, ensuring a smooth process for you.
Return Policy (General)
Authorization required:All returns must be approved before shipping. Youβll receive aReturn Merchandise Authorization (RMA) number and instructions.
Shipping: All returns must be sent prepaid (no COD/freight collect). Original shipping costs may be deducted from your refund if the brand charges them.
Timing: Follow each brandβs return window carefully β most are 14β30 days from delivery. However, Eunorau is 7 days from delivery. Requests outside the window cannot be accepted.
Refunds: Issued by the manufacturer after inspection, usually within 5β10 business days of receiving the returned item.
Important: Do not ship your e-bike back until you receive official return confirmation from us.
**WE WILL PROVIDE THE RETURN ADDRESS AFTER APPROVAL!Β
Brand-Specific Returns & Warranty PoliciesΒ
Return and warranty terms vary by brand. We want you to be happy with your purchase! The summaries below highlight key points, but full policies apply. For complete details, please click the link to the manufacturerβs official policy.
RETURNS SECTION
Returns & Refunds β Summary
Eunorau E-Mobility USA Corp.
Cancellation: Orders can be canceled any time before shipping or production, with a full refund via original payment method. Once shipped, cancellation is not possible. Do not refuse delivery; accept package first and contact Shopsy Dropsy for door-to-door pickup via UPS/FedEx. Shipping costs deducted for customer-initiated cancellations.
Return Window: Request within 7 days of delivery.
Eligibility: Bikes must be 100% new, unused, and in resellable condition. Assembled, ridden, used, or damaged bikes are not accepted. All items must be returned complete with manuals, warranty cards, accessories, promotional materials, and original packaging.
Shipping: Customers pay return shipping to Eunorau warehouses (US, AU, EU, or UK).
Refunds:
Eunorau error (wrong item, defective, damaged during shipping): Full refund.
The customer must initiate the return request.
If the issue is EUNORAUβs fault (wrong item, defective, or damaged in outbound shipping), a full refund will be issued.
If the issue is customer-related (wrong item ordered, unwanted item, return sent without approval, or item damaged during return shipping), the refund will be minus the original shipping cost (even if shipping was initially covered by the brand).
Returned items must be in original condition or the refund may be refused.
Refunds processed 1β3 business days after inspection.Β (Inspections done within 5 days of receipt of the product.)
Late or Missing Refunds: Contact support@ShopsyDropsy.com or call (484) 335-3079 (MonβSat, 8:00β8:00 PM EST).
Return Window: 14 days from delivery. Late returns not accepted.
Eligibility: Items must be unused, undamaged, and in original packaging. Gift cards, downloadable products, and worn/washed clothing cannot be returned.
Damaged/Defective Items: Submit claims within 14 days to support@ShopsyDropsy.com. Exact exchanges available. Keep all original packaging.
Authorization Required: All returns require prior approval (RMA# will be emailed). Unauthorized returns may be refused.
Customer Responsibilities: Customers pay return shipping with a trackable service. We are not responsible for lost items.
Refunds: Issued to the original payment method after inspection. Original shipping costs are non-refundable.
Exchanges: Treated as a return plus new order. Additional shipping costs apply.
Restocking Fees: Returns not caused by manufacturing defects may incur a 25% restocking fee.
Quality issues (defective/damaged): Contact support@ShopsyDropsy.com within 6 months of delivery. Refunds issued after inspection. Return shipping paid by customer. No restocking fee for defective items.
Change-of-mind: Returns accepted within 14 days of delivery. Customer pays return shipping + 20% restocking fee.
Refund Schedule for Quality Issues:
Time Since Delivery
Refund Amount
Within 14 days
100%
14 days β 2 months
80%
3 β 4 months
70%
5 β 6 months
60%
Over 6 months
No return/refund
Conditions: Items must be new, unused, and in original packaging, with all accessories and manuals. Photos/videos of defects should be sent with order info.
Optional Repair: Pre-approved local repairs may be reimbursed for parts.
Order Cancellations: Contact customer service before shipment.
Returns & Replacements: Accepted within 30 days for quality issues or damaged items. Free replacements for major shipping damage or missing parts. Minor scratches/normal wear not eligible. Non-quality returns may incur 25% restocking fee.
Exclusions: Pre-assembled products, clearance items, accessories, special orders, or used items (except for serious defects/shipping damage).
Refunds: Issued after inspection. Items purchased from other sellers must be processed through the original seller.
Return Window: Contact within 15 days of purchase.
Authorization: All returns must be approved via RMA from support. Include RMA on the package.
Conditions: Items must be new, unused, and in original packaging with all contents (manuals, warranty cards, accessories, invoice). Used or damaged items not eligible.
Shipping: Customer covers return shipping via trackable/insured courier. Freight collect or COD not accepted.
Refunds: Issued to the original payment method after inspection. Original shipping included if applicable. Authorized returns may incur 15% restocking fee.
Parts Returns: Electronic parts non-returnable. Other parts: 15% restocking fee, customer pays shipping. Damaged/defective parts handled under warranty.
If defects or shipping damage are found, contact Eunorau immediately via after-sales support, providing photos/videos.
Only authorized dealers or Eunorau specialists may perform repairs or check-ups for warranty purposes.
Legal & Dispute Resolution
Scope of Warranty:
This limited warranty represents the full extent of Eunorauβs obligations and the exclusive remedy for your product.
All implied warranties, including merchantability and fitness for a particular purpose, are limited to the duration of this warranty.
Eunorau is not liable for damages exceeding the purchase price, or for incidental, consequential, punitive, or commercial losses, including loss of use, data, time, reputation, opportunity, profits, or goodwill.
Some states/jurisdictions may not allow limitations on implied warranties or certain damages, so these limits may not apply to you.
Third-Party Equipment:
Eunorau does not warrant third-party equipment or software used with the product.
Responsibility for third-party equipment performance or suitability rests solely with the user and the vendor/supplier.
No Additional Warranties:
Nothing in manuals, assembly instructions, or product info constitutes an additional warranty.
No agent, employee, dealer, or reseller may modify or extend this warranty or make binding claims on behalf of Eunorau.
Dispute Resolution / Arbitration:
All disputes related to the product or warranty must be resolved by final and binding arbitration, not in court, except for individual claims in small claims court.
Disputes cannot be combined with claims from other purchasers and class or collective actions are prohibited.
Arbitration follows AAA consumer rules (www.adr.org) or, if unavailable, JAMS or other consumer arbitration rules.
Governed by Federal Arbitration Act and Nevada law.
Arbitrator decides all interpretations and awards; judgment may be entered in a competent court.
Opt-Out Option:
Original purchaser may opt out of arbitration within 30 days of purchase by emailing info@eunorau-ebike.com with:
Name and address
Purchase date
Product model name/number
Product serial number (on box, frame, or battery)
Opting out does not affect warranty coverage.
Severability:
If any portion of this warranty is deemed illegal or unenforceable, the remainder remains in effect.
Contact: EUNORAU E-MOBILITY USA CORP 3111 S Valley View Blvd, Las Vegas, NV 89102 Email: info@eunorau-ebike.com
Shopsy Dropsy will also help make this a smooth process, contact us at: support@ShopsyDropsy.com.
Okay, Iβm a trike guyβbut if I ever trusted myself on two wheels, the EUNORAU 52V 1000W Fat Tire Electric Bike would tempt me. With three battery options and up to 220 miles of range, thatβs basically endless riding. The center-mounted motor keeps things balanced and smooth, and the 80mm suspension fork handles bumps and rough paths like a pro. Even I almost feel like a pro just watching it go.
The Flash 2.0 electric bike is built for long-distance rides and off-road adventures. The torque- and speed-sensing pedal assist system delivers precise, natural power, making every pedal stroke effortless. The adjustable suspension fork smooths cracked pavement, trails, and uneven paths, while the quiet, waterproof design ensures reliable performance in all conditions. Stable, efficient, and adventure-ready, this fat tire e-bike is perfect for riders who want high-performance electric bikes with extended range and comfort.
πΎ Dropsyβs Verdict
Fast, balanced, and built for long-haul e-bike adventures. Not trike-approved for meβbut for confident riders, the Flash 2.0 is a powerhouse. Two paws up! πΎπΎ
This eBike comes 85% assembled. For the final steps, youβll find easy, step-by-step guidance in the eBike Owner's Manual & the video below.Β Β
This video shows general assembly steps for a Eunorau FLASH model. Your FLASH 2.0 may have minor differences β please refer to the included manual for exact instructions.
Specs
Battery: 52V16Ah Standard (Optional Top Tube 52V21Ah and Down Tube 52V17Ah Battery) Range: 220 Miles (With 52V16Ah + 52V21Ah + 52V17Ah) Motor: Mid Drive: 52V1000W Truckrun Mid Drive Motor with 220N.m Torque Total Payload Capacity: 440 lbs Recommended Rider Heights: 5'2" ~ 6'4" Maximum Speed: 20 MPH Charger: US standard 4.0 A smart charger Controller: 52V Display: BC281 LCD Display Weight: 82-92 lbs Pedal Assist Intelligent: 0~5 level pedal assist
Components Tires: CST 20" x 4.0" Brakes: Hydraulic Disc Brakes Brake Lever: Eunorau Brake Lever with Motor Cutoff Switch Brake Rotor: Eunorau 180mm Front and Rear Rear Light: Yes Shifter: Mid Drive: SHIMANO 8-Speed Thumb Shifter Throttle: Thumb throttle Spokes: Stainless Steel Crank: 170mm forged alloy Cassette: 44T / 36T Front Fork: EXSHO STRONG-DH 80mm Travel Fork Rear Shock: Mid Drive: Eunorau 290MM Double Rear Spring Suspension Pedal: High Quality Aluminum Pedals Frame: Aluminum Alloy 6061 Front Light: Yes Saddle: JUSTGK Saddle Tool: Included Rims: 20 inch Black Alloy wheels
UL2271/UL2849 Certified & Passed
MOTOR:
52V1000W Truckrun Mid Drive Motor with 220N.m Torque
FRAME:
Aluminum alloy 6061 20inch
SUSPENSION:
Full-Suspension
SHOCK:
KZ-209, 290mm, 1000 lbs
MAXIMUM SPEED:
20 MPH
BATTERY RANGE:
220 Miles οΌWith three batteries)
BATTERY CAPACITY:
52V/16Ah LG+ Top Tube Second Battery 21Ah + Down Tube Third battery 17Ah
THROTTLE:
TK.TR03 Thumb Throttle
DISPLAY:
BC281Β LCD Dislpay
HEADLIGHT:
Yes
TAILLIGHT:
Yes
FENDER:
Optional
RIMS:
20 inch Black Alloy
SPOKES:
Stainless Steel
TIRES:
CST 20 x 4.0
SHIFTER:
SHIMANO 8-Speed
SPROCKET:
44T chain-wheel crank
BRAKES:
Hydraulic disc Brakes
BRAKE ROTOR:
Front and Rear 180mm
PEDALS:
High Quality Aluminum Pedals
MANUAL:
INCLUDED
TOOL:
INCLUDED
Β
Ship/Delivr'y
Last updated February 25, 2026
Shipping & Delivery Summary
Processing time:
Most supplier - E-bikes, tents, and gear: 1β3 business days
E-bike accessories & components: 7β10 business days
Estimated delivery after shipment:
Most brands of E-bikes, tents, and gear: 3β6 business days (total 4β9 business days)
Eunorau: 5-7 days business days (total 6-10 business days)
E-bike accessories & components: 3β5 business days (total 10β15 business days)
Carriers: UPS, FedEx, USPS
Tracking: Sent by email once shipped
Signature required: Yes, for all e-bike deliveries
We currently ship to the contiguous 48 U.S. states only. We do not ship to P.O. boxes, Alaska, Hawaii, U.S. territories, or internationally.
Most e-bikes, tents, and gear brands arrive within 4β9 business days. Eunorau ebikes arrive within 6-10 business days. Please note: e-bike accessories and components typically take 10β15 business days, depending on your location. (We always try to get it out the door faster if we can.)
All customer orders ship from U.S.-based warehouses. In rare cases of unexpected inventory shortages, order processing may be delayed while inventory is replenished. If this occurs, we will notify you before shipment and provide options to wait, switch products, or cancel for a full refund.
After You Place Your Order
Order Processing
After we verify your item is in stock and the payment clears our security check, your order moves to our shipping team. Β (A simple step that protects you & us β nothing scary, just a safety measure.)
If an item is backordered, we will notify you before capturing payment and give you the option to:
wait,
switch to a different model, or
cancel.
Once confirmed, youβll receive an order confirmation email including:
Order summary
Total cost
Payment details
Shipping info (please double-check that your address is correct)
(If itβs not in your inbox, check your spam folder!)
Shipping Prep Time
E-bike, tents and gear orders typically ship in 1β3 business days.
Accessories & components will ship in 7β10 business days.
After approval, your order is added to our fulfillment queue.
Our warehouse team packs and prepares your e-bike, tent or gear.
We ship from multiple U.S. warehouses for faster delivery.
High demand or holidays may cause a brief delay (usually just a day or two). If anything unexpected happens (backorder, weather, warehouse delay), weβll contact you by email or phone.
Delivery Timeframes
Most U.S. orders usually arrive 3β6 business days after shipment, depending on brand and location. Eunorau ebikes arrive 5-7 business days after shipment.
Delays may occur due to:
Weather disruptions
Holiday volume
Carrier issues
Supply-chain delays
Weβll keep you updated if something changes.
Tracking Your Order
When your order ships, youβll receive a tracking number by email.
You can also track your order anytime using the Order Tracking tab at ShopsyDropsy.com.
If you havenβt received tracking within 3 days of placing your order, contact us at support@ShopsyDropsy.com
Important Notes
Order Changes & Cancellation
Weβll do our best to cancel your order if requested early, but once processing begins, cancellation is not guaranteed.
To ensure safe delivery, all e-bike orders require a signature upon delivery. Please ensure someone is available to sign for the package.Β If no one is available when the carrier attempts delivery, the package may return the shipment to us.
Failed DeliveryΒ / Returned Shipment
If your bike is returned to us due to failed delivery or refusal, you may choose one of the following options:
Re-shipment: Additional delivery fees will apply.
Refund: Original outbound shipping fees, return shipping charges, and a 20% restocking fee will be deducted from your refund.
(Return shipping charges reflect the actual carrier return-to-sender cost.)
Delivery Confirmation & Lost Packages
Once an order has been successfully delivered and signed for, responsibility for the package transfers to the customer.
If you believe your package was lost or stolen after delivery, please check tracking and contact us immediately.Β All shipments are insured, and we will assist you in filing a claim with the carrier and work toward a resolution.
Address Correction Fees
If an incorrect or incomplete shipping address is provided and results in additional shipping costs, the customer will be responsible for those charges.Β We do not apply manual or handling fees - only the carrier's quoted rate will be charged. (If the carrier returns it to us, then Failed Delivery/Returned Shipment fees apply.)
Friendly Reminder: Please be available for the signature - we don't want you to miss your new ride!
Shipping Cutoff Times
Orders placed MondayβThursday after 4:00 PM ET, Friday after 2:00 PM ET, or on weekends and holidays will be processed the next business day.
Shopsy Dropsy also features select products through affiliate* partnerships.
For these items:
Shopsy Dropsy does not handle the sale, shipping, fulfillment, or returns.
All shipping, delivery timelines, and customer service are handled directly by the partner retailer.
Please refer to the partner site for the most accurate shipping, delivery, and return information.
Returns & Warranties
All brands sold on our site are 100% authentic and are offered through approved retail partnerships. Some products are supplied directly through manufacturer-approved ecommerce programs, while others are sold through traditional authorized dealer relationships. Which means your purchases are covered by the official brand-backed return and warranty policies. No knockoffs, no loopholes β just the real deal.
Each brand has its own return and warranty rules. Below are the key details for each brand sold through Shopsy Dropsy.Β
Shopsy Dropsy will help facilitate warranty service with the brand, ensuring a smooth process for you.
Return Policy (General)
Authorization required:All returns must be approved before shipping. Youβll receive aReturn Merchandise Authorization (RMA) number and instructions.
Shipping: All returns must be sent prepaid (no COD/freight collect). Original shipping costs may be deducted from your refund if the brand charges them.
Timing: Follow each brandβs return window carefully β most are 14β30 days from delivery. However, Eunorau is 7 days from delivery. Requests outside the window cannot be accepted.
Refunds: Issued by the manufacturer after inspection, usually within 5β10 business days of receiving the returned item.
Important: Do not ship your e-bike back until you receive official return confirmation from us.
**WE WILL PROVIDE THE RETURN ADDRESS AFTER APPROVAL!Β
Brand-Specific Returns & Warranty PoliciesΒ
Return and warranty terms vary by brand. We want you to be happy with your purchase! The summaries below highlight key points, but full policies apply. For complete details, please click the link to the manufacturerβs official policy.
RETURNS SECTION
Returns & Refunds β Summary
Eunorau E-Mobility USA Corp.
Cancellation: Orders can be canceled any time before shipping or production, with a full refund via original payment method. Once shipped, cancellation is not possible. Do not refuse delivery; accept package first and contact Shopsy Dropsy for door-to-door pickup via UPS/FedEx. Shipping costs deducted for customer-initiated cancellations.
Return Window: Request within 7 days of delivery.
Eligibility: Bikes must be 100% new, unused, and in resellable condition. Assembled, ridden, used, or damaged bikes are not accepted. All items must be returned complete with manuals, warranty cards, accessories, promotional materials, and original packaging.
Shipping: Customers pay return shipping to Eunorau warehouses (US, AU, EU, or UK).
Refunds:
Eunorau error (wrong item, defective, damaged during shipping): Full refund.
The customer must initiate the return request.
If the issue is EUNORAUβs fault (wrong item, defective, or damaged in outbound shipping), a full refund will be issued.
If the issue is customer-related (wrong item ordered, unwanted item, return sent without approval, or item damaged during return shipping), the refund will be minus the original shipping cost (even if shipping was initially covered by the brand).
Returned items must be in original condition or the refund may be refused.
Refunds processed 1β3 business days after inspection.Β (Inspections done within 5 days of receipt of the product.)
Late or Missing Refunds: Contact support@ShopsyDropsy.com or call (484) 335-3079 (MonβSat, 8:00β8:00 PM EST).
Return Window: 14 days from delivery. Late returns not accepted.
Eligibility: Items must be unused, undamaged, and in original packaging. Gift cards, downloadable products, and worn/washed clothing cannot be returned.
Damaged/Defective Items: Submit claims within 14 days to support@ShopsyDropsy.com. Exact exchanges available. Keep all original packaging.
Authorization Required: All returns require prior approval (RMA# will be emailed). Unauthorized returns may be refused.
Customer Responsibilities: Customers pay return shipping with a trackable service. We are not responsible for lost items.
Refunds: Issued to the original payment method after inspection. Original shipping costs are non-refundable.
Exchanges: Treated as a return plus new order. Additional shipping costs apply.
Restocking Fees: Returns not caused by manufacturing defects may incur a 25% restocking fee.
Quality issues (defective/damaged): Contact support@ShopsyDropsy.com within 6 months of delivery. Refunds issued after inspection. Return shipping paid by customer. No restocking fee for defective items.
Change-of-mind: Returns accepted within 14 days of delivery. Customer pays return shipping + 20% restocking fee.
Refund Schedule for Quality Issues:
Time Since Delivery
Refund Amount
Within 14 days
100%
14 days β 2 months
80%
3 β 4 months
70%
5 β 6 months
60%
Over 6 months
No return/refund
Conditions: Items must be new, unused, and in original packaging, with all accessories and manuals. Photos/videos of defects should be sent with order info.
Optional Repair: Pre-approved local repairs may be reimbursed for parts.
Order Cancellations: Contact customer service before shipment.
Returns & Replacements: Accepted within 30 days for quality issues or damaged items. Free replacements for major shipping damage or missing parts. Minor scratches/normal wear not eligible. Non-quality returns may incur 25% restocking fee.
Exclusions: Pre-assembled products, clearance items, accessories, special orders, or used items (except for serious defects/shipping damage).
Refunds: Issued after inspection. Items purchased from other sellers must be processed through the original seller.
Return Window: Contact within 15 days of purchase.
Authorization: All returns must be approved via RMA from support. Include RMA on the package.
Conditions: Items must be new, unused, and in original packaging with all contents (manuals, warranty cards, accessories, invoice). Used or damaged items not eligible.
Shipping: Customer covers return shipping via trackable/insured courier. Freight collect or COD not accepted.
Refunds: Issued to the original payment method after inspection. Original shipping included if applicable. Authorized returns may incur 15% restocking fee.
Parts Returns: Electronic parts non-returnable. Other parts: 15% restocking fee, customer pays shipping. Damaged/defective parts handled under warranty.
If defects or shipping damage are found, contact Eunorau immediately via after-sales support, providing photos/videos.
Only authorized dealers or Eunorau specialists may perform repairs or check-ups for warranty purposes.
Legal & Dispute Resolution
Scope of Warranty:
This limited warranty represents the full extent of Eunorauβs obligations and the exclusive remedy for your product.
All implied warranties, including merchantability and fitness for a particular purpose, are limited to the duration of this warranty.
Eunorau is not liable for damages exceeding the purchase price, or for incidental, consequential, punitive, or commercial losses, including loss of use, data, time, reputation, opportunity, profits, or goodwill.
Some states/jurisdictions may not allow limitations on implied warranties or certain damages, so these limits may not apply to you.
Third-Party Equipment:
Eunorau does not warrant third-party equipment or software used with the product.
Responsibility for third-party equipment performance or suitability rests solely with the user and the vendor/supplier.
No Additional Warranties:
Nothing in manuals, assembly instructions, or product info constitutes an additional warranty.
No agent, employee, dealer, or reseller may modify or extend this warranty or make binding claims on behalf of Eunorau.
Dispute Resolution / Arbitration:
All disputes related to the product or warranty must be resolved by final and binding arbitration, not in court, except for individual claims in small claims court.
Disputes cannot be combined with claims from other purchasers and class or collective actions are prohibited.
Arbitration follows AAA consumer rules (www.adr.org) or, if unavailable, JAMS or other consumer arbitration rules.
Governed by Federal Arbitration Act and Nevada law.
Arbitrator decides all interpretations and awards; judgment may be entered in a competent court.
Opt-Out Option:
Original purchaser may opt out of arbitration within 30 days of purchase by emailing info@eunorau-ebike.com with:
Name and address
Purchase date
Product model name/number
Product serial number (on box, frame, or battery)
Opting out does not affect warranty coverage.
Severability:
If any portion of this warranty is deemed illegal or unenforceable, the remainder remains in effect.
Contact: EUNORAU E-MOBILITY USA CORP 3111 S Valley View Blvd, Las Vegas, NV 89102 Email: info@eunorau-ebike.com
Shopsy Dropsy will also help make this a smooth process, contact us at: support@ShopsyDropsy.com.
